Configuring Email Alerts

You can configure the event alerts that you would like to receive on ValueLink Connect. These alerts will trigger automatically to notify you of the various order events. 

You can set up:

1. Company-wide alerts
2. User-specific alerts

To configure event alerts, please follow the steps listed below:

Please click on the link below to log into the ValueLink Connect system: https://app.connectvl.com/#/signin 

Setting up Company-wide alerts:

To set up company-wide alerts for all users, from the dashboard, click Admin. 

Then select Event Alerts.

All configurable event alerts are listed on the event alerts page.

If, for any reason, you do not want specific alerts, click on the toggle to deactivate those specific event alerts.

Note: These alerts are enabled/disabled at the company level for all users. 

To set up user-specific alerts, follow the steps below.

Setting up User-Level Alerts:

1. Configure alerts for vendors

To configure the alerts for vendors, follow the steps below:

• Go to the Vendors section from the dashboard.

• Select the vendor for whom you would like to configure email alerts.

• Scroll down to the User(s) for this Vendor section and click on the action button, and then select email settings.

• From here, choose the desired email alerts you wish to switch on/off.

      2. Configure alerts for admin and staff users

To configure the alerts for admin and staff users, follow the steps below:

• Go to the Company section from the dashboard.

• Scroll down to the User(s) for this Subscriber, click the dropdown, and select Set Email Alerts.

• From here, choose the desired email alerts you wish to switch on/off.