This article explains the different ways you can sign in to the ValueLink Connect Web platform. You can:
- Log in using your username and password, or
- Use the QR login option through the Connect mobile app.
Sign In Using Username & Password
Step 1: Open Connect Web
Please click on the link below to go to the Connect Web Login Page in your browser.
https://app.connectvl.com/#/signin
Step 2: Enter Login Credentials
- In the login fields, enter your Username or Registered Email Address.
- Enter your Password in the password field.
Step 3: Complete Login
- Click Sign In.
- If credentials are correct, you will be successfully logged into the platform and redirected to your dashboard.
If You Cannot Sign In
- Ensure you are entering the correct account credentials.
- Verify that you have an active internet connection.
- If you do not remember your password, click Forgot Password on the login page and follow the steps on the link below to reset it.
- Click here: How to Reset your Password – ValueLink Connect
If you still cannot log in, please contact Support.
Sign In Using QR Code (Mobile Authentication)
This provides a faster and easier login experience without entering your credentials.
Step 1: Open Connect Web
On the Connect Web Login Page in your browser and click Sign in using Connect Mobile App.
A QR code will appear on the screen.
Step 2: Open the Connect Mobile App
Open the ValueLink Connect Mobile App on your phone. Ensure you are already logged into the mobile app.
Step 3: Scan the QR Code
Open the side menu and click on Scan QR to Link Device.
- Allow camera access if prompted.
- Point your phone camera at the QR code on the web login screen.
- Wait for the scan to complete.
The web page will refresh and automatically sign you into Connect Web.
Notes
- The QR code expires after 90 seconds. Refresh the page to generate a new one if needed.
- The mobile device must be logged into the same account you want to use on the web.
- Ensure stable internet connectivity on both devices.
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