Order History is a complete, timestamped log of every change made to an order- status updates, contact changes, document uploads, messages added, assignment changes, and more. Admins, staff, and vendors can all access it to see exactly what has happened on an order and when.
Please click on the link below to log in to ValueLink Connect:
https://app.connectvl.com/#/signin
Open the relevant order and click Actions in the top-right corner of the page.
From the Actions Menu, select Order History from the General Options section.
The Order History panel will open, showing a chronological list of all activity on the order. Each entry in the log shows:
- A description of what changed (e.g., "OrderStatus was changed from Vendor Assigned to In Progress")
- The name and role of the person who made the change
- The date and time of the change
Use the Search bar at the top of the panel to find a specific event. Click Export PDF or Export CSV to download the full history for your records.
This is how you can view the order history in Connect. The history log is especially useful when following up on an order, resolving a dispute, or simply tracking what has happened and who took action at each stage.
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